Privacy Policy for IKON Academy

Welcome to the Privacy Policy for IKON Academy, an online learning platform operated by IKON Training Ltd. This policy explains how we collect, use, and protect your personal information on IKON Academy. We are committed to safeguarding your data and ensuring transparency regarding its usage. Below you will find detailed information on our data practices and your rights concerning your personal data.

1. Introduction

IKON Academy is an online learning platform operated by IKON Training Ltd, a company registered in England & Wales (No. 05106703). This privacy policy sets out how we use and protect any information that you give us when you use IKON Academy, in addition to our main website https://ikontraining.co.uk.

2. The Information We Collect on IKON Academy

In addition to the information outlined in our main website's policy, on IKON Academy, we may collect user profile information including educational background and job role, course enrollment and progress details, records of your interactions within courses, such as quiz attempts, assignment submissions, and forum posts, and any other information you voluntarily provide within the platform.

3. How We Use Your Information

The additional information collected on IKON Academy will be used to provide, administer, and communicate with you about our online courses, training, and related services, track and evaluate your progress and participation in courses, and enhance the user experience within the platform.

4. Who We Might Share Your Information With

Just like with our main website, we may share your personal data from IKON Academy with other organisations in specific circumstances: if required by law or by a public authority, to establish, exercise or defend our legal rights, including providing data to prevent fraud and reduce credit risk, and with third-party service providers involved in the operation of IKON Academy, ensuring all shared information is anonymised and cannot be used to identify you or your devices.

5. How We Keep You Updated on Our Business, Products and Services

We may use your contact information to send updates about our services, including new courses or features on IKON Academy. This will only be done if you have opted-in to receive such communications. You can modify your preferences or unsubscribe at any time through the links provided in our emails or by contacting us directly.

6. Your Rights Over Your Information

You retain rights over the personal information held by us, including the right to access, request a copy, correction, stop, or limit the processing of your personal data in certain circumstances. For detailed information or to exercise these rights, please contact us as detailed in section 11.

7. How Long We Keep Your Information

Your personal data will be retained as long as necessary to provide you with the services you have requested, or for other essential purposes such as complying with legal obligations and resolving disputes.

8. Your Data and Social Networks

If you share information from IKON Academy through social networks (like Facebook and Twitter), your data may become visible to these networks and their users. It is your responsibility to set appropriate privacy settings on your social network accounts.

9. Security

We are committed to ensuring the security of your data on IKON Academy. We use various security measures, including encryption and two-factor authentication, to protect your personal information.

10. Cookies Used by IKON Academy

IKON Academy uses cookies to enhance your experience, remember your preferences, and for analytical purposes. These cookies are a mix of session and persistent types, and you may control their use through your browser settings.

11. How to Contact Us

For any inquiries about this policy or your personal information on IKON Academy, please contact our Data Protection Officer: Louise Ballard, Operations Director at info@ikontraining.co.uk, or via post at IKON Training Ltd, Unit 5, Three Rivers Business Centre, Felixstowe Road, Ipswich, IP10 0BF.

Contact Us.